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Conflict Zen

conflict resolution for organizations, teams, executives and managers

Working with your spouse without harming your marriage

28 May 2009 by Tammy Lenski 4 Comments

healthy relationshipsI love my husband and we’re celebrating 20 years together next month by re-creating our first four dates in Burlington, VT (his idea, still the romantic!). But I doubt very much I could work with him every day – or he with me. Some marriages are better when those in them find their vocational joy separately.

If you’re someone who does work with your spouse or partner, or thinks you might like to, then I recommend the good advice available over at Inc.com.

How to work with your spouse – and not kill each other is a brief slideshow with seven tips, including:

Work together before launching a business
“Collaboration on something as simple as a home remodeling project can offer some insight into whether a couple can coexist in the business world. If you can’t get through that, you might want to rethink launching a company side-by-side. ‘If one person was away on business often and worked late and the other person had their own career, although they may be married and live together, when you haven’t interacted on projects together you can only hope for the best,’ says Max Beckwith, co-founder of The Little Author.”

Oh, and those first four dates of ours? Hiking Mt. Hunger, picnicking at the Burlington Boathouse, canoeing to Burton Island, and dinner followed by a theatre production at St. Mike’s Playhouse.
Tammy
Conflict Zen® by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConfictZen.Lenski.com.

Filed Under: Workplace influence

What frustrates you most in conflict situations?

22 May 2009 by Tammy Lenski 10 Comments

I’ve been writing and writing and writing here. Now it’s your turn, so that what I write in the future directly addresses what’s most on your mind. So, would you take 1 minute and answer my survey right now?

[This poll is now closed. Thanks for your input!]

Tammy
Conflict Zen® by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConfictZen.Lenski.com.

Filed Under: News and announcements

Welcome, northern new england community action movers and shakers

13 May 2009 by Tammy Lenski Leave a Comment

A special welcome to Northern New England Community Action folks who were in the audience for my lunchtime keynote. Thanks for stopping by – and for all you do to make our communities stronger, more vibrant and more peaceable.

I told a number of stories in the keynote and promised I’d post links to those that are available here. If you enjoy them, I hope you’ll consider subscribing to receive new articles automatically (it’s free).

And, of course, if I can ever be of assistance to your CAP or clients, I’d welcome your call.

  • Conflict resolution is like carting apples on a bumpy road
  • The secret to de-escalating loud, angry conflict
  • Conflict zen and the overflowing teacup
  • Letting go of anger, resentment and grudges
  • I didn’t do it intentionally
  • Behavior change and the holes in your sidewalk

Thanks for making my time with you a delight,
Tammy
Conflict Zen® by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConfictZen.Lenski.com.

Filed Under: News and announcements Tagged With: community action, northern new england community action

Why motivation matters if you want to change conflict behavior

12 May 2009 by Tammy Lenski Leave a Comment

keeping your balanceWhat does it take to change your own or an employee’s usual behavior pattern in conflict situations?

More than anything it takes the motivation to learn and the commitment to practice that learning until it’s a new habit of mind.

I have the good fortune of hearing Clayton Christensen speak this weekend at Southern New Hampshire University’s Commencement. In anticipation, I’ve been re-reading sections of his most recent book, Disrupting Class: How Disruptive Innovation Will Change the Way the World LearnsDisrupting Class. This struck a particular cord:

Motivation is the catalyzing ingredient for every successful innovation. The same is true of learning. We all know that becoming a great athlete or a great painter requires an extraordinary amount of consistent work. The hours of time required to train the brain to fire the synapses in the correct ways and thus hone the necessary muscle memory and thinking required is no different from that needed to learn to read and process information or think through math and science problems. Unless students (and teachers, for that matter) are motivated, they will reject the rigor of any learning tasks and abandon it before achieving success. – Clayton Christensen

When I consider what distinguishes clients who succeed in changing conflict behaviors from those who don’t, motivation and commitment repeatedly rise to the top of the list.

I’ll be speaking more about conflict habits of the mind, learning, muscle memory and conflict behaviors tomorrow in my keynote address for the Northern New England Community Action Conference.
Tammy
Conflict Zen® by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConfictZen.Lenski.com.

Filed Under: Workplace influence Tagged With: clayton christensen, snhu

Stand by me…all over the world

4 May 2009 by Tammy Lenski Leave a Comment

Next time you don’t see eye to eye with a loved one, take a break from the conversation, put this video on, turn the volume way up, and dance around together for 4 minutes. Seriously.

When you go back to your conversation, you’ll both bring a joyfulness that’ll change the tone…and the outcome.

[Can't see the embedded video in your email or feed reader? Oh no! Just click on the article title and you'll head straight to it...it's worth it, I promise.]

Hat tip to the fabulous Patti Digh for leading me to the video.
Tammy
Conflict Zen® by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConfictZen.Lenski.com.

Filed Under: Organizational conflict management Tagged With: stand by me

Sometimes you've just got to dance

3 May 2009 by Tammy Lenski Leave a Comment

Conflict is serious stuff. So sometimes I like to share reasons to smile, like this video from Bird Lovers Only Rescue. I hope Snowball makes you laugh as much as he made me laugh.

[Can't see the video in your RSS reader or email copy of the post? Click here to be taken to the video's page.]

Smiles,
Tammy
Conflict Zen® by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConfictZen.Lenski.com.

Filed Under: Organizational conflict management

Conflict zen habit 4: tame your inner conflict junkie

1 May 2009 by Tammy Lenski 1 Comment

keeping your balanceTaming your inner conflict junkie is Habit 4 of the 7 Habits of Conflict Zen®.

What is a conflict junkie?

I made up the term conflict junkie. I think of a conflict junkie as someone who’s addicted to argument. Not just a good debater, but someone for whom arguing has become a habit in interacting with others. And, as the term junkie suggests, it’s out of control and not really working for them anymore (if it ever did).

By the way, when I googled the term to see if anyone else had used it online, I discovered a toe-tapping pop song named “Conflict Junkie” by Layla Kalif.

How do you know if you have an inner conflict junkie?

Here are some signs described by clients I’ve helped change conflict behaviors that were doing them a disservice:

  • You get “hooked” by conflict situations more easily than you or those around you want.
  • You take the bait before your sense of reason kicks in.
  • You feel attacked pretty easily, even when attacking wasn’t the other’s intention at all.
  • People around you say things like, “Why does everything turn into an argument with you?”
  • You’re from New York. Sorry, just couldn’t resist. I’m from NY originally and know that of which I speak! Kidding aside, conflict is cultural and the way you engage it also has cultural roots. My Midwestern husband sees a bit of the conflict junkie in me. My NY siblings, however, probably think I’ve gone soft.

Is having an inner conflict junkie the same as having an anger management problem?

I look at this through the eyes of a professional mediator and conflict management coach, not an anger management specialist. And what we see depends on what we look for (with a nod to Sir John Lubbock). So I can’t tell you if you have an anger management problem and I wouldn’t even try.

I know folks who would describe themselves as conflict junkies who also get out of control with their anger pretty easily. And I know who folks who would describe themselves as conflict junkies who stay cool as a cucumber in conflict — but it’s the frequency with which they find themselves in conflict that’s the problem, not their anger per se.

Why is taming your conflict junkie important?

Look, you get to decide if it’s important to you or not. If you’re getting feedback from colleagues or bosses that your penchant for escalating conflict is a problem, then that’s a good hint you may want to attend to it. If you’re getting feedback of a similar nature from your partner, your spouse, your friends, also good hints.

Folks I’ve worked with who would describe themselves as conflict junkies tell me they seek outcomes like:

  • The ability to stop themselves before they get sucked in too easily.
  • The ability to negotiate better for themselves by not losing their cool.
  • A little less emotional debris in their day-to-day lives.
  • Colleagues and co-workers who don’t walk on eggshells around them.
  • Co-workers, friends and family members who don’t avoid speaking their minds for fear of another argument.

How to tame your inner conflict junkie

Well, ain’t that the million dollar question. While I can’t answer what will work specifically for you, I can say that when I work with folks who want to tame their inner conflict junkie success usually comes from a combination of:

  • Identifying and selecting strategies for managing your conflict triggers.
  • Learning how to notice the choice points in a difficult conversation, those places where you can choose an alternative path before your habit behavior kicks in fully.
  • Learning how to think through the noise when conversations get difficult, and get your balance back.
  • Learning how to choose the arguments that matter and walk away from those that don’t.

Have you tamed your own inner conflict junkie? How did you do it?
Tammy
Conflict Zen® by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConfictZen.Lenski.com.

Filed Under: Workplace influence
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Conflict Zen ® is about the simple yet powerful habits of mind and word that radically shift problems and turn conflict into opportunity. Dr. Tammy Lenski, a conflict management consultant for 15 years, shares what really works for organizational, management, business and executive conflict resolution.

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