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Difficult conversation coming up? Serve warm beverages

11 November 2008 by Tammy Lenski 3 Comments

keeping your balanceRecent research out of the University of Colorado at Boulder suggests that the degree of physical warmth you feel influences the degree of psychological warmth you experience. Warming up hands and body may just help promote interpersonal warmth.

And while there’s much more to the success of a difficult conversation than the temperature of your hands and body, it’s intriguing to consider again the connection between our physical and emotional selves.

In Warm Your Hands, Warm Your Outlook? National Geographic reports,

In a new experiment, people who held steaming cups of coffee for a few seconds judged another person as more generous, caring, and happy than people who held a cup of iced coffee did.
 
In a second experiment, people who briefly handled a therapeutic hot pad instead of an ice pack were more likely to later select a gift for a friend rather than themselves.
 
The findings indicate that physical warmth unconsciously stimulates friendly behavior toward other people, according to marketing professor Lawrence Williams of the University of Colorado at Boulder.

The study’s author recommends, “You may want to err on the side of introducing [physical] warmth to situations … to create sensations of interpersonal warmth more than cold.”

And mediators who read this blog, take note: Perhaps your clients would be better served by hot tea than that can of Coke!

You can read about the original research in Science magazine’s Experiencing Physical Warms Promotes Interpersonal Warmth.
Tammy
Conflict Zen® by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConfictZen.Lenski.com.

Filed Under: Workplace influence

Comments

  1. Robyn McMaster says:
    14 November 2008 at 8:45 pm

    Hi Tammy, great to discover your new site, Conflict Zen. Yes, it was fun to share a slot over at Liz’s SOB Cafe today. Just like a cup of Chai tea – provides warmth and spices up your life!

    Reply   More from author
  2. Tammy Lenski says:
    15 November 2008 at 6:25 am

    Robyn, thanks for stopping in. I’ve got a post I’m working on that’s built on the idea you started in your most recent post…love reading your thoughts and ideas.

    Reply   More from author
  3. lkoo says:
    18 November 2008 at 3:46 pm

    blaaaaaaahhhhhhhhhhh

    Reply

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Conflict Zen ® is about the simple yet powerful habits of mind and word that radically shift problems and turn conflict into opportunity. Dr. Tammy Lenski, a conflict management consultant for 15 years, shares what really works for organizational, management, business and executive conflict resolution.

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