Comments on: How to screw up an offer of apology http://conflictzen.lenski.com/how-to-screw-up-an-apology/ conflict resolution for organizations, teams, executives and managers Thu, 02 Sep 2010 14:57:40 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: 20 tried-and-true ways to unclutter a conflict | Conflict Zen http://conflictzen.lenski.com/how-to-screw-up-an-apology/#comment-680 20 tried-and-true ways to unclutter a conflict | Conflict Zen Fri, 26 Sep 2008 10:02:35 +0000 http://conflictzen.com/?p=482#comment-680 [...] Don’t offer disingenuous apologies [...] [...] Don’t offer disingenuous apologies [...]

]]> By: Garbage in, garbage out in conflict resolution, too | Conflict Zen http://conflictzen.lenski.com/how-to-screw-up-an-apology/#comment-679 Garbage in, garbage out in conflict resolution, too | Conflict Zen Fri, 19 Sep 2008 09:19:43 +0000 http://conflictzen.com/?p=482#comment-679 [...] or being willing to resolve the problem with them. Garbage out: Outrage from them or the kind of apology that’s useless. Then the conversation degrades into who got hurt more. Demands for apology rarely yield the [...] [...] or being willing to resolve the problem with them. Garbage out: Outrage from them or the kind of apology that’s useless. Then the conversation degrades into who got hurt more. Demands for apology rarely yield the [...]

]]> By: Conflict zen newsletter, september 2008: the career edition | Conflict Zen http://conflictzen.lenski.com/how-to-screw-up-an-apology/#comment-678 Conflict zen newsletter, september 2008: the career edition | Conflict Zen Mon, 01 Sep 2008 12:44:18 +0000 http://conflictzen.com/?p=482#comment-678 [...] How to screw up an offer of apology [...] [...] How to screw up an offer of apology [...]

]]> By: Tammy Lenski http://conflictzen.lenski.com/how-to-screw-up-an-apology/#comment-677 Tammy Lenski Fri, 08 Aug 2008 00:00:48 +0000 http://conflictzen.com/?p=482#comment-677 kare, it's lovely to connect with you here. I particularly appreciate your comments about the non-preachy tone in the post, as I work really hard to share ideas and information without preaching...and as you noted, it's darn hard to get it right sometimes! I'm thrilled you noticed. I'm also happy to learn about your book, because from visiting your site and seeing some of the excerpts, I think I'm going to enjoy it...and would love to be able to recommend it to readers, too. Thanks for stopping in and taking the time to comment, kare. kare, it’s lovely to connect with you here. I particularly appreciate your comments about the non-preachy tone in the post, as I work really hard to share ideas and information without preaching…and as you noted, it’s darn hard to get it right sometimes! I’m thrilled you noticed.

I’m also happy to learn about your book, because from visiting your site and seeing some of the excerpts, I think I’m going to enjoy it…and would love to be able to recommend it to readers, too.

Thanks for stopping in and taking the time to comment, kare.

]]> By: kare Anderson http://conflictzen.lenski.com/how-to-screw-up-an-apology/#comment-676 kare Anderson Fri, 01 Aug 2008 19:08:36 +0000 http://conflictzen.com/?p=482#comment-676 Tammy, I was so touched by the evident humanity and practicality in your posts that I recommended you yesterday here http://sayitbetter.typepad.com/say_it_better/2008/08/handling-critic.html Tammy,
I was so touched by the evident humanity and practicality in your posts that I recommended you yesterday here

http://sayitbetter.typepad.com/say_it_better/2008/08/handling-critic.html

]]> By: kare Anderson http://conflictzen.lenski.com/how-to-screw-up-an-apology/#comment-675 kare Anderson Thu, 31 Jul 2008 17:32:07 +0000 http://conflictzen.com/?p=482#comment-675 Tammy Re "Screw Up...": What a great example and practical advice. You make it personal without being punitive - a rare skill to be teaching.... and what a lovely design to your site, I must add. I wrote a book a couple of years ago call Resolving Conflict Sooner and am delighted to see the non-preachy warmth in your underlying tone of "conversation" here. Not always easy when speaking or writing about this topic, eh? Kare Tammy
Re “Screw Up…”: What a great example and practical advice.

You make it personal without being punitive – a rare skill to be teaching…. and what a lovely design to your site, I must add.

I wrote a book a couple of years ago call Resolving Conflict Sooner and am delighted to see the non-preachy warmth in your underlying tone of “conversation” here.
Not always easy when speaking or writing about this topic, eh?

Kare

]]> By: Karen Putz / DeafMom http://conflictzen.lenski.com/how-to-screw-up-an-apology/#comment-674 Karen Putz / DeafMom Mon, 28 Jul 2008 12:45:31 +0000 http://conflictzen.com/?p=482#comment-674 Hi Tammy, I'm doing well! I think back to that Chicago cruise too. Looking forward to seeing you at the next one! Karen Putz / DeafMoms last blog post..<a href="http://deafmomworld.com/thinking-of-breaking-up-you-might-get-sued/" rel="nofollow">Thinking of Breaking Up? You Might Get Sued</a> Hi Tammy, I’m doing well! I think back to that Chicago cruise too. Looking forward to seeing you at the next one!

Karen Putz / DeafMoms last blog post..Thinking of Breaking Up? You Might Get Sued

]]> By: Tammy Lenski http://conflictzen.lenski.com/how-to-screw-up-an-apology/#comment-673 Tammy Lenski Mon, 28 Jul 2008 00:34:29 +0000 http://conflictzen.com/?p=482#comment-673 Hey there, Karen, how are you? Seeing your note made me think back to the river cruise in Chicago and the spectacular skyline and company. It does feel a bit canned, doesn't it? Or vanilla-ed. Hey there, Karen, how are you? Seeing your note made me think back to the river cruise in Chicago and the spectacular skyline and company.

It does feel a bit canned, doesn’t it? Or vanilla-ed.

]]> By: Karen Putz / DeafMom http://conflictzen.lenski.com/how-to-screw-up-an-apology/#comment-672 Karen Putz / DeafMom Sun, 27 Jul 2008 17:49:54 +0000 http://conflictzen.com/?p=482#comment-672 It sure seems like a legal, "canned" apology to me. :( It sure seems like a legal, “canned” apology to me. :(

]]> By: Tammy Lenski http://conflictzen.lenski.com/how-to-screw-up-an-apology/#comment-671 Tammy Lenski Sun, 27 Jul 2008 11:34:23 +0000 http://conflictzen.com/?p=482#comment-671 Lori, yes indeed -- it's that "but" that's such a killer in the middle of something else that might have been lovely. Thanks for stopping in for a visit...glad to have found your blog! Lori, yes indeed — it’s that “but” that’s such a killer in the middle of something else that might have been lovely.

Thanks for stopping in for a visit…glad to have found your blog!

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