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In workplace conflict, don't mistake your experience for reality

9 October 2009 by Tammy Lenski 3 Comments

Overheard in the grocery shopping line at the end of a workday:

Woman 1 to Woman 2: You wear red a lot, you know that?

Woman 2: No, I don’t.

Woman 1: Sure you do!

Woman 2: No. I. Don’t. I only have two red suits and I only wear them every few weeks.

Woman 1: Well, I must notice you wearing them on those days, I guess.

I loved this conversation because I hear versions of it all the time – usually a tad more tense, though – in workplace mediations.

Woman 1 made a classic perceptual mistake: She confused her experience of a person with the totality of that person (or in this case, that person’s clothing choices). She then concluded her experience must be the complete reality.

Tammy
Conflict Zen® by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConfictZen.Lenski.com.

Filed Under: Workplace influence

Comments

  1. Daniel Wilson says:
    28 October 2009 at 8:02 am

    I enjoyed your posts and encourage you to keep them coming. I found your blog through BlogBridge and really think this kind of gift is missing from our current overflow of blogs.

    Thanks again.

    Reply
  2. Tammy Lenski says:
    28 October 2009 at 11:28 am

    Thanks for the kind words, Daniel, so nice to see on a rainy day.

    Reply   More from author

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Conflict Zen ® is about the simple yet powerful habits of mind and word that radically shift problems and turn conflict into opportunity. Dr. Tammy Lenski, a conflict management consultant for 15 years, shares what really works for organizational, management, business and executive conflict resolution.

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