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Snake and Hamster Provide Lesson for Negotiators

19 January 2006 by Tammy Lenski

untangling disagreementsIf you’re a hamster, it would be darn helpful to know the snake you’re suddenly sharing a cage with cares more about friendship than food right then. You’d want to figure out how to use that to your advantage (and the snake’s), right? I’ve said in the past that knowing and addressing the other person’s key interests is just plain good negotiating strategy. Now a hamster and snake are driving that point home in a delightful way.

It’s hard to imagine any potential for relationship between a rodent-eating snake and a hamster, but here’s one of those stories that reminds us the universe is full of surprises: Snake Befriends Snack Hamster.

A powerful interest (companionship, apparently, in this instance) can make the expected interest (a fully belly) less important. When you’re negotiating, remember: Don’t underestimate the power of an important interest voiced by the other side.
Tammy
Conflict Zen® by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConfictZen.Lenski.com.

Filed Under: Organizational conflict management

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Conflict Zen ® is about the simple yet powerful habits of mind and word that radically shift problems and turn conflict into opportunity. Dr. Tammy Lenski, a conflict management consultant for 15 years, shares what really works for organizational, management, business and executive conflict resolution.

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