Often, the most profound remarks about the work of untangling disagreements comes from clients.

Yesterday, a mediation client said to me, “We want help turning ‘conversation that become arguments’ into ‘arguments that become conversations’.”

So smart.

I like that description of the kind of mediation I do.

Conflict Zen® by Tammy Lenski is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License. Based on a work at ConfictZen.Lenski.com.